I took my 10-year-old car in to Kevin's, and they found several problems that could have jeopardized my safety. This rating would have been a five, except that the repairs took longer than they initially estimated.
Frank, thank you for bringing your car to Kevin's. We're glad we could address the safety concerns. We apologize for the extended repair time. We understand the inconvenience, and we're constantly working on improving our estimates. We appreciate your feedback and hope to provide a faster service in the future.
- Kevin's Automotive Services